Whether you’re a swimmer, parent, coach, or volunteer, the Welfare Officer is here to listen, guide, and help. This page outlines how we support safeguarding and welfare across the club, and how you can reach out if you have any concerns.
Contact Details
Club Welfare Officer: Camilla Horrocks
Email: Welfare@wiganswimmingclub.org.uk Camilla is here to support all members and ensure our club remains a safe, inclusive environment. Please don’t hesitate to get in touch.
Reporting Concerns
If you have a concern about a child or adult at risk, please contact our Welfare Officer directly. All concerns are treated seriously and confidentially.
Safeguarding and Welfare Policy
We follow Swim England’s safeguarding framework, Wavepower, which outlines best practices for child welfare in aquatics. View Wavepower Policy
Photography and Social Media
We promote a safe and respectful environment both in and out of the pool.
• No mobile phones in changing rooms – this is a strict club rule.
• Keep it in your locker – Watch the Swim England video on photography guidance.
Training and Resources
All volunteers and coaches are required to complete safeguarding training and stay up to date with best practices. We encourage ongoing development through Swim England’s resources and workshops.
Codes of Conduct
We expect all members to uphold our values of respect, safety, and inclusion. Our codes of conduct apply to:
• Swimmers
• Parents & Guardians
• Coaches
• Volunteers
View Codes of Conduct
Behaviour Policy
We are committed to maintaining a positive club culture. Poor behaviour is addressed promptly and fairly, in line with our procedures.
If you would like to speak to our welfare officer.
Camilla Horrocks
welfare@wiganswimmingclub.org.uk